Configuring Platform Agents for High Availability

Note: This topic describes configuring Platform Agents for high availability in on-premises installations. For SaaS, see Platform Agent High Availability.

To integrate Platform Agents into high-availability clusters:

• Install the Platform Agent on a SAN drive.
• Make sure all failover servers must use the same port, Shared Secret, and hostname.

Note: When you update Platform Agents on Microsoft Windows, you may have to adapt the binary paths in your cluster software, depending on the solution you are using. On UNIX, this is solved with the latest symbolic link.

For Microsoft Cluster Service implementations, see Configuring Web Application Clusters for High Availability.

Procedure

UNIX

1. Install the Platform Agent on node 0 of a shared SAN file system.
2. On node 1, configure the system to start the Platform Agent using the platform-specific startup mechanism. You can use the same script as used for node 0.
3. Update the RemoteHostname Process Server Parameter to the FQDN of the cluster.
4. Optionally, configure cluster software to control the startup script of the Platform Agent.

Windows Using MSCS

1. Install the Platform Agent on node 0 of a shared SAN file system.
2. On node 1, is start servicemanager.exe and create a service for the Platform Agent.
3. Update RemoteHostname Process Server Parameter to the FQDN of the cluster.
4. Control Platform Agent services from within the MS Cluster.

See Also

• High Availability
• Configuring Web Application Clusters for High Availability