Working with Ad Hoc Alert Sources

Ad hoc alerts are raised by the System_Alert_SendJob Definition or by custom script using RedwoodScript. The Job Definition or code can be placed into Workflow Definitions in order to implement customized alerting.

Tabs and Fields

Note: For tabs and fields that are common to all objects, see Object Tabs.

Tab Field Description
Ad Hoc Alert Source Enabled Lets you enable or disable the Ad Hoc Alert Source.
Ad Hoc Alert Source Time Window Status Lets you specify whether to fire Alerts when the Time Window selected in the Time Window field is open or closed.
Ad Hoc Alert Source Time Window Lets you specify that Alerts should only be fired when a particular Time Window is open or closed (depending on the value in the Time Window Status field).
Ad Hoc Alert Source Time Zone The time zone for the selected Time Window.
Ad Hoc Alert Source Operator Message Expression A custom Operator Message expression. This field allows substitution parameters.
Ad Hoc Alert Source Operator Message Reply Expression A custom Operator Message reply expression. You can use regular expressions in the reply expression to force the user to select a reply option. If no reply expression is specified, the default reply expression is Acknowledge. This field allows substitution parameters.
Ad Hoc Alert Source Address The email address to which the Alert should be sent. This field allows substitution parameters and is resolved by an Email Alert Gateway. The Alert will be sent to the specified address and escalated, if necessary, using the escalation specified in the Default Alert Escalation field.
Ad Hoc Alert Source Default Alert Escalation The default escalation to use.
Ad Hoc Alert Source Escalation Expression

If you do not provide a Default Alert Escalation, you must specify an Escalation Expression.

Note: The Escalation Expression field is evaluated before the Default Alert Escalation field. If the Escalation Expression field results in a match, the Default Alert Escalation is ignored.

Alert Source Body The source code of the script.

Security

The privileges available in the Security tab are as follows.

For more information, see Security Tab.

Privilege Description
AdHocAlertSource.Create Create Ad Hoc Alert Sources
AdHocAlertSource.Delete Delete Ad Hoc Alert Sources
AdHocAlertSource.Edit Edit Ad Hoc Alert Sources
AdHocAlertSource.View Access Ad Hoc Alert Sources