Working with Ad Hoc Alert Sources

Ad hoc alerts are raised by the System_Alert_Send Process Definition or by custom script using RedwoodScript. The Process Definition or code can be placed into Chain Definitions in order to implement customized alerting.

Tabs and Fields

Note: For tabs and fields that are common to all objects, see Object Tabs.

Tab	Field	Description
Ad Hoc Alert Source	Raise alerts only at certain times	Time Window and Time Zone let you specify that alerts should only be fired when a specific Time Window is open or closed (depending on the Time Window Status).
Ad Hoc Alert Source	Raise a custom Operator Message	Lets you specify the following: A custom Operator Message Expression. This field allows substitution parameters. A cusotm Operator Message Reply Expression. You can use regular expressions in the reply expression to force the user to select a reply option. If no reply expression is specified, the default reply expression is Acknowledge.
Ad Hoc Alert Source	Sent to	Specify an Address and a Default Alert Escalation. The Address can use substitution parameters and is resolved by an Email Alert Gateway. The alert will be sent to the specified address and escalated, if necessary, using the specified escalation. If you do not provide a Default Alert Escalation, you must specify an Escalation Expression under Use a dynamic escalation path. Note: The Escalation Expression field is evaluated before the Default Alert Escalation field. If the Escalation Expression field results in a match, the Default Alert Escalation is ignored.
Ad Hoc Alert Source	Use a dynamic escalation path	Lets you specify an alert escalation using substitution parameters. If no matching escalation can be found, the Default Alert Escalation is used.
Alert Source Email	Body	The body of the email to send. For information on customizing this field, see Customizing Alert Emails.
Actions	Type	The type of action to take when an alert needs to be fired. The only valid option for alert sources is Post Alert. Any action you define here will be executed after the alert is sent. You must reply to the Operator Message and delete it if you want to suppress it.
Actions	Enabled	Lets you enable or disable the action.
Actions	Action Subject	The user under which the code in the action is performed. You must set this if you want to use `jcsSession`.
Actions	Library	Lets you specify a library containing methods you want to use in the Source field.
Actions	Source	The source code of the script.

Security

The privileges available in the Security tab are as follows.

For more information, see Security Tab.

Privilege	Description
AdHocAlertSource.Create	Create ad hoc alert sources
AdHocAlertSource.Delete	Delete ad hoc alert sources
AdHocAlertSource.Edit	Edit ad hoc alert sources
AdHocAlertSource.View	Access ad hoc alert sources